PremiumIT PRO5 min read
Track your Copilot rollout with Copilot Dashboard
To steer adoption, the Copilot Dashboard (enabled via Viva Insights) is the best fit: track Copilot Chat and Microsoft 365 Copilot, per app and more granularly than the native reports.
✅ How to
- 1Two levels of visibilityMicrosoft offers several dashboards. The Microsoft 365 admin center usage report (admin.microsoft.com › Reports › Usage) gives a quick, free view of active user counts. For real adoption steering, step up to the Copilot Dashboard.

- 2The Copilot Dashboard (via Viva Insights)Enabled through Viva Insights, it's the best-suited tool to track adoption over time. It covers both Copilot Chat and Microsoft 365 Copilot, with usage, retention and impact metrics (potential time saved) far richer than the native reports.

- 3Per-app trackingThe Copilot Dashboard breaks adoption down app by app: Teams, Outlook, Word, Excel, PowerPoint… You see where Copilot is actually used, and where enablement needs a boost.

- 4More granular analysisSegment by team, region or role, compare cohorts (active users vs inactive licensed users) and spot your champions as well as the groups to re-engage. That granularity turns plain reporting into an actionable adoption plan.
- 5Prerequisites & best practicesPrerequisites: Copilot licenses assigned and Viva Insights enabled to publish the dashboard to managers/sponsors. Review it on a regular cadence (monthly), set adoption targets per wave and cross-check the numbers with field feedback.
⚡ Prompt to copy
Help me build a Microsoft 365 Copilot adoption tracking plan based on the Copilot Dashboard (Viva Insights). List the key metrics to follow (usage, retention, per-app adoption, time saved), suggest a useful segmentation (team, role, active/inactive cohorts) and a monthly review cadence with per-wave targets.
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